BC – Thompson Okanagan

Yes. The Thompson Okanagan’s wine, agri-tourism, and hospitality industries have cleaning requirements that standard commercial programs aren’t designed for, high-volume visitor traffic, food and beverage service areas, tasting rooms, event spaces, and the seasonal occupancy patterns that come with a tourism-driven economy.

Master Care provides cleaning programs for wineries, tasting facilities, hotels, resorts, restaurants, and seasonal tourism businesses across the Okanagan. We structure service schedules around your peak season — typically May through October — scaling frequency during high-traffic periods and adjusting during quieter months, all within a month-to-month agreement. We’re also familiar with the food safety and sanitation standards applicable to food and beverage facilities in BC.

Yes. The Okanagan, Kelowna in particular, has seen significant strata development over the past decade, and strata cleaning is one of the most in-demand services we provide in the region. Master Care delivers strata and common area cleaning programs for residential towers, townhouse complexes, and mixed-use developments including lobby and hallway cleaning, elevator maintenance, amenity room cleaning, parkade sweeping, and garbage room maintenance.

We work directly with strata councils and property management companies to build programs that meet the expectations of residents and satisfy strata bylaw requirements. Scheduling is designed to minimize disruption to building occupants.

Yes. Master Care services businesses and facilities throughout the Thompson Okanagan including Kelowna, Kamloops, Vernon, Penticton, Salmon Arm, Armstrong, Enderby, Merritt, and surrounding communities. Our teams are regionally based, providing consistent local staffing and dedicated account management rather than crews dispatched from the Lower Mainland.

We serve the full range of property types common to the region: office buildings, strata complexes, retail and hospitality locations, medical and dental clinics, wineries and agricultural facilities, schools, and mixed-use developments.

Wildfire smoke is a recurring seasonal reality for Thompson Okanagan businesses. During active smoke events, fine particulate matter infiltrates buildings through HVAC systems, doorways, and gaps in building envelopes, settling on surfaces and degrading indoor air quality well after outdoor conditions improve.

Commercial cleaning can meaningfully address smoke infiltration through HEPA-equipped vacuuming that captures fine particulates from surfaces and carpets, HVAC vent cleaning to remove settled particulate before it recirculates, and surface wiping with appropriate products to remove fine ash and residue. Master Care’s green cleaning programs use low-VOC products that avoid adding chemical off-gassing to already compromised air, an important consideration during and after smoke events.

If your facility experienced a significant smoke event and you’re concerned about residual particulate or odour, contact us to discuss a targeted post-smoke remediation clean.

Monthly costs depend on your facility’s size, type, cleaning frequency, and specific service requirements. A medical clinic in Kamloops will price differently from a winery tasting room in the South Okanagan or a strata tower in Kelowna’s downtown core.

Master Care provides fixed monthly pricing following a free on-site assessment, no generic square-footage estimates, and no surprise charges after service begins. Month-to-month agreements are standard with no long-term contract required.