Long-Term Care & Assisted Living Facility Cleaning
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Managing a residential care environment requires balancing clinical disinfection with a warm, welcoming atmosphere that residents call home. While your medical and care teams focus on resident wellness, your shared dining rooms, hallways, and high-touch communal areas need continuous, specialized sanitization to prevent the spread of healthcare-associated infections. Protecting a vulnerable community demands an accountable cleaning partner who understands outbreak prevention and respects the privacy of every individual. Master Care collaborates directly with healthcare administrators, facility directors, and clinical operations managers to maintain safe, hygienic, and dignified assisted living environments.
Infection Control & Low-VOC Care Facility Cleaning
Residential care properties face continuous biological exposure, heavy foot traffic, and strict regulatory oversight. In shared spaces like recreational lounges, public washrooms, corridors, and dining halls, viruses and bacteria can transfer rapidly on handrails, elevator buttons, and furniture surfaces. Failing to maintain a sterile, deep-cleaned environment compromises resident health and risks severe compliance penalties during provincial health inspections. Consistent, professional sanitization across the entire property is a critical element of patient safety and operational integrity.
Master Care provides specialized commercial cleaning and disinfection services for long-term care facilities, nursing homes, assisted living centers, and senior memory care communities in British Columbia and Ontario. We structure our janitorial programs around your facility’s daily routines to minimize disruption to residents and care staff. Our teams focus deeply on eliminating cross-contamination risk, using hospital-grade disinfectants and precise cleaning methodologies designed specifically for high-risk healthcare environments.


Specialized Care Facility Cleaning Services
Our specialized assisted living and long-term care cleaning services focus on rigorous infection control, odour management, and detailed surface sanitization:
- Comprehensive cleaning and disinfection of public lounges, activity rooms, and visitation areas
- Deep cleaning, sanitization, and floor care for communal dining rooms and bistros
- Administrative office, reception desk, and nurses’ station detailing
- Intensive public and staff washroom sanitization, deep cleaning, and restocking
- Corridor, hallway, and elevator cleaning including scuff removal and carpet vacuuming
- High-touch surface disinfection including handrails, door handles, push plates, and grab bars
- Advanced hard floor maintenance, including sweeping, mopping, and auto-scrubbing
- Upholstery cleaning and deep carpet care for shared lounge seating areas
- Specialized odour control, waste management, and safe recycling handling
- Interior window cleaning and architectural glass care in common spaces
The Master Care Difference
Master Care has been delivering dependable peace of mind to healthcare and residential facilities since 1981. We are locally owned, operated, and 100% Canadian. Every long-term care client works directly with a dedicated account manager who monitors the property and takes full responsibility for the standard of work delivered.
Our cleaning staff are fully bonded, insured, and comprehensively trained to operate safely within healthcare environments. We hold our teams to the strict core values our C.A.R.E. framework defines. Our code of ethics guides our staff to be honest, fair, deeply caring, and strong for those who need assistance. We respect the rights, privacy, and property of everyone while eliminating all forms of discrimination. No long-term contracts are required to experience the Master Care difference.
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Frequently Asked Questions
Yes. Long-term care facilities are active communities where resident comfort and privacy must be respected. We coordinate schedules directly with your facility managers. Master Care cleaning teams perform regular janitorial services during low-impact daytime windows or quiet hours to minimize disruptions to meals, therapy sessions, and recreational activities.
Yes. Our commitment to sustainability means we consider our clients, their residents, and our planet in everything we do. Master Care provides green cleaning options that utilize certified eco-friendly products. These certified products effectively sanitize surfaces without leaving harsh chemical fumes, protecting the respiratory health of your residents.
Yes. We understand that assisted living facilities must comply with strict provincial healthcare regulations and safety audits. Master Care designs sanitation programs that align with these rigorous public health standards. We assign dedicated account managers to oversee your program and verify that compliance requirements are consistently met.
You can request a free on-site cleaning assessment directly through our website, via email at info@mastercare.com or call Master Care directly at 1-800-889-2799. A local Master Care associate will visit your facility to review your square footage, discuss your specific infection control needs, and create a transparent, customized service quote.
Our brand values guide us to act with compassion and ethics in every environment we maintain. We use hospital-grade disinfectants and strict colour-coded micro-fibre systems to prevent the spread of germs between resident rooms and common areas. Master Care staff members are fully bonded, insured, and trained to follow industry safety protocols carefully.
Master Care’s long-term care and assisting living facility specialized healthcare cleaning services cover every section of your property:
- Resident suites, bedrooms, and private washrooms
- Shared dining spaces, commercial kitchens, and activity lounges
- Public corridors, entrance lobbies, nurse stations, and offices
- Physical therapy rooms, laundry areas, and staff break rooms
Long-term care, seniors, and nursing home residents often have vulnerable immune systems that make them highly susceptible to viral and bacterial infections. Routine cleaning is not enough to protect their health. Master Care provides specialized infection control programs that target cross-contamination and eliminate harmful pathogens in long-term care facilities.
Request a Free On-Site Assessment
Discover how a customized Master Care maintenance plan can simplify your facility management. A local associate will visit your facility to provide a customized cleaning plan and service quote.